FAQs

What’s included in the subscription?

Unlimited access to everything we’re offering on the platform! That includes any academic drop-in sessions, any ACT/SAT sessions, and presentations from Great Minds Advising (our in-house college advising experts).

What academic subjects are being offered?

We’ll keep the weekly schedules updated as we continue to add subjects and timeslots. We’re starting with subjects that hit a lot of key areas for sophomores and juniors: Geometry, Alg2/Trig, Pre-Calc, Calc, Stats, Bio, Chem, Physics, Environmental, US History, and Writing Workshop + ACT/SAT support + college advising guidance.

What age or grades is the service available to?

All high school students up through college freshmen are welcome, though our initial slate of offerings primarily focuses on the needs of sophomores and juniors. We’re working towards complete coverage for all subjects and grades.

What if the posted hours don’t quite fit my schedule?

We’re continuing to adjust and add to the schedule, and we’ll gladly incorporate student requests! Many of our tutors on the WPMC also cover other subjects, and we're happy to help members find all the times in the schedule they can make use of.

What if the subjects I need aren’t offered yet?

We’re continuing to add more subjects to the platform, and we’ll gladly incorporate student requests!

How does this differ from private tutoring?

Private tutoring is an excellent tool for digging deep into conceptual learning with totally custom instruction. The WPMC has a different goal: frequent, easy-to-access support for specific questions, homework problems, or help reviewing for tests and quizzes. While other students are talking with the tutor, you’re welcome to listen in, ask related questions, and soak up the extra information. Otherwise, students can just post their questions or topics during the session and hop in when the tutor is ready for them.

How do I use the system?

Follow the link to our Discord server (this is totally free) and check out our 5 minute tutorial video. Discord is incredibly well built and easy to use (there’s a reason it has over 150 million users!). We also have a #help-channel where students can get extra support with the platform.

Can I cancel or pause my subscription?

Absolutely. The same “Server Subscriptions” button you clicked to join also provides the option to discontinue a subscription. You’ll have access to the service through the remainder of the month you paid for, and you can rejoin whenever you’d like.

Can I ask questions outside of session?

You can post questions, docs, topic requests in the subject-specific channels anytime. This is a great way to make sure your requests get hit at the beginning of the next live session. We’ll also be exploring some options to provide short-answer replies outside of these sessions as we continue to add coverage.

I have other questions, can I talk to someone about the WPMC?

Of course! Shoot us an email at info@westchesterprep.com, and we’ll gladly schedule a chat to walk through the platform together.

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